Refund Policy

Effective Date: 3/12/2025

We want you to love your purchase! If you are not satisfied, we offer returns and refunds under the following conditions:

1. Eligibility for Returns

• Items must be returned within 30 days of receiving your order.
• Items must be unused, in original packaging.
• Personalized or sale items are not eligible for returns.

2. Refund Process

• Contact us at ozeellcofficial@gmail.com to initiate a return.
• Once approved, return the item to the address provided.
• Refunds are processed within 7 business days after receiving the returned item.

3. Exchanges

We allow exchanges for different sizes or items of the same value.

4. Non-Refundable Items

• Gift cards
• Final sale items

For any questions, contact us at ozeellcofficial@gmail.com