Returns & Exchanges

We want you to love your jewelry. If for any reason you're not completely satisfied, we accept returns and exchanges within 30 days of delivery. Items must be unworn and in their original condition with all packaging intact.

To start a return or exchange, please contact our support team 

How to Request a Return:

• • Email us at ozeellcofficial@gmail.com with:
    • Order number
    • Reason for return
    • Clear photos (if defective/damaged)
  • Our team will review your request and respond within 24-48 hours.

Please note:

• Final sale items are not eligible for return.
• Return shipping costs are the responsibility of the customer unless the item arrives damaged or incorrect.

If you have any questions about your order, feel free to reach out—we’re here to help!